Privacy Policy

Information we collect

We receive your site account identifier, name, and email through ChatGPT sign-in. You may provide profile details, listing descriptions and photos, pickup addresses, availability, messages, reviews, support requests, and condition or claim evidence. Rental records include dates, handoff times, prices, payment status, signatures, and agreement versions. Electronic acceptance records can include the acceptance time, IP address, and device information. Security and rate-limit systems also process request information to prevent abuse.

Precise location and address searches

When you choose to use your current location, your browser requests permission and reports coordinates and accuracy. Precision depends on your device and signal. You can decline permission and enter an address instead. Coordinates are sent to our server to filter by the distance you choose. Address lookup services receive the address or search text needed to locate it; the current services include the U.S. Census geocoder and Photon/OpenStreetMap. Search origin information may remain in your browser session. If you save a search, its origin coordinates, label, and filters are stored with your account until you delete it.

Public listing coordinates are rounded to give an approximate area. Exact pickup addresses are stored privately and become available to the rental participants after approval or automatic acceptance. Staff may access private location information when needed to operate the service or resolve an issue. Distance estimates are not a promise of exact road distance, and approximate public areas cannot guarantee that a location will never be inferred.

Payments and identity checks

Stripe processes payment details and owner payment onboarding. We store Stripe identifiers and transaction information needed for charges, refunds, deposits, disputes, and payouts. Our application does not store full card numbers or card security codes. Information you give Stripe directly, including verification documents and bank details, is also governed by Stripe’s privacy practices.

How information is used and shared

We use information to match nearby rentals, manage bookings and signatures, communicate rental updates, process payments, review claims, prevent fraud, and provide support. Profiles, listing content and photos, approximate locations, and published reviews may be public. Rental details and messages are available to their participants and authorized staff. Ownership evidence and claim evidence have restricted access. Support submissions are available to authorized staff, not displayed as public reviews.

Service providers process information needed for hosting, file storage, sign-in, payments, address lookup, and notifications. Our hosting uses Sites and Cloudflare services. Opt-in web push notifications use your browser’s push provider. We may disclose information to comply with a legal obligation or protect people and the service. We do not sell personal information or share it for cross-context behavioral advertising.

Browser storage and notifications

The site uses browser storage for features such as search location, listing drafts, preferences, and the installed web app. Authentication uses the hosting platform’s sign-in mechanisms. If you enable push notifications, we store your subscription endpoint and the keys required to deliver them. You can disable push notifications or location permission in browser settings. Clearing browser storage may remove locally saved preferences or drafts.

Retention and protection

We retain account and rental information while needed to provide the service and address payment, claim, fraud-prevention, tax, and legal obligations. Signed records and financial history may need to remain after an account deletion request. Retention depends on the record and outstanding obligations; we do not promise immediate deletion of every record. We use access controls and other safeguards, but no online service can guarantee absolute security.

Your choices and requests

You can edit available profile and listing fields, delete saved searches, choose whether to provide location permission, and change browser notification settings. Use Support to request access, correction, deletion, or other privacy rights available where you live. Choose “Privacy or data request” and provide a contact email. We may verify your identity before releasing or changing information and will explain any applicable retention limits. The form is available without sign-in.

Children, updates, and contact

Mine2Yours is intended for adults aged 18 and over. Contact Support if you believe a child has supplied personal information. Changes to this policy will appear here with an updated date. Contact MINE2YOURS LLC through the same form with questions about this policy.